摘要
Ensures a seamless business transition from the current system(s) to the new Lean Digital Core (LDC) environment while minimizing risks and maximizing business continuity for Adopt countries/sites, through end of Hypercare phase.
Responsibilities include planning, coordination, and execution of cutover activities -- working closely with stakeholders to minimize disruptions.
Reports directly to Adopt Head APMA, Japan & China.
About the Role
Major accountabilities:
Drives Cutover planning, including preparation, execution, and reporting from a business integration perspective
Ensures country Business Go-live Contingency plans are ready
Supports developing, managing, and communicating Cutover & Hypercare plans with concerned business parties
Plans and tracks Go-live readiness to ensure Go/No-Go meeting passed for Cutover, Hypercare, and business readiness items
Schedules and manages ongoing Go-live readiness review sessions
Co-hosts Cutover and Hypercare daily calls (in focused periods) with IT counterpart, focusing on driving Business Readiness and Business Ramp-up
Supports planning with IT Cutover Manager and ensures business dependencies defined and handled
Drives Hypercare KPI reporting target definition (and alignment with business stakeholders) and executes and communicates reporting of KPIs
Defines and communicates country business resource requirements during blackout, in Hypercare and transition to post-Hypercare business support model
Ensures business resources available/contactable over Cutover and Hypercare period
Acts as business escalation point for Cutover & Hypercare issues, supporting resolution
Identifies & mitigates risks to minimize potential disruptions during cutover & hypercare
Takes learnings from post-cutover reviews, leading to scaling / automation for future rollouts
Minimum Requirements:
Work Experience:
- SAP business process
- Industry/ Business Exposure.
- Collaborating across boundaries.
- Project Management.
Skills:
Strong, global project management skills
Good communication and negotiation skills
Solid SAP business process understanding
Able to zoom in & zoom out to articulate big picture messages while managing details
- Cross-functional expertise/knowledge and strong leadership
- Ability to drive results and meeting project deadlines
- Thrives in international and matrix-based organizations
Experience managing people and large virtual teams
Strategic and Hands on way of working (running meetings, tracking progress, managing issues & risks)
ERP project implementation background (preferred)
Languages :
- Fluent English (additional languages preferred)
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Universal Hierarchy Node
MY01 (FCRS = MY001) Novartis Corporation (Malaysia) Sdn. Bhd. (19710100054)
BD&L & Strategic Planning
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